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Business Development Coordinator

Our Business Development Team Needs You

The Business Development Coordinator will play a pivotal role in the company, assisting the Head of Trade Partnerships in the growth and development of Wilderness Group trade partner B2B sales, for both our private luxury tours and our small group tours, across the UK & Ireland through sales & marketing coordination and administrative support.

In Brief:

  • Role: Business Development Coordinator
  • Office Location: Aviemore for initial training period then open to hybrid working from any of
    our UK or Ireland offices. Some travel beyond place of work will be required as part of role
  • Type: Full Time Permanent, Typically Monday-Friday 09:00-17:00 but with occasional evening and weekend working – 35 hours per week
  • Office Time: In the office – 90% In the field – 10%
  • Salary: from £22,000 per annum (based on experience)

Diversity, equity and inclusion

Wilderness England and our associated businesses are committed to diversity through inclusive practices. We are looking to improve the diversity of our teams and believe firmly in the value of varied life experiences, backgrounds and cultures in our workplace.

We welcome and encourage diverse applicants for this position and will consider all applicants regardless of age, race, religion, gender identity, sexual orientation, health conditions, impairments or other characteristics.

We’re Looking for Someone Who

  • Has experience in a similar role, ideally in the travel and tourism sector, although not essential.
  • Strong administration and organisational skills, with the ability to maintain accuracy even when very busy.
  • Good interpersonal skills, awareness and emotional intelligence with an ability to develop and sustain business relationships.
  • Good computing skills; experience of cloud-based CRM systems such as Salesforce, would be an advantage.
  • Excellent attention to detail, even when faced with multiple tasks and deadlines.
  • Strong numeracy skills (this would certainly be an advantage).
  • Creative writing skills, used for proposal writing and itinerary revisions (not essential but useful in the role)
  • A strong and clear commitment to customer service excellence and “extra mile” delivery.
  • Interest and knowledge of the regions across the UK & Ireland where Wilderness Group operates, would be advantageous.

That said, a passion for what we are trying to achieve as a business coupled with a desire to help make this happen goes a long way, so please don’t be put off applying just because you don’t tick all of the above.  What’s most important is that you believe you can fulfil this role and be able to convince us accordingly through your application.

Your Responsibilities Will Primarily Include

  • Qualifying new sales leads and passing them to the relevant trade sales team members to take forward in a timely manner.
  • Supporting with key trade show or independent sales mission preparations to include but not limited to arranging buyer sales appointments; content support for sales presentations; in-market event planning (e.g arranging a hosted dinner or lunch); and assisting with lead follow-ups and data entry post event.
  • Responding to content requests from key trade partners to include sourcing & sharing relevant imagery, video and written blog content and facilitate the delivery of such requests with our internal marketing & sales teams as required.
  • Facilitation of agent partner webinars / training events to include webinar scheduling, presentation content support and assisting with any follow-ups post-event.
  • Coordinating key agent familiarisation trip requests to the UK & Ireland. Activities here likely to include supporting itinerary creation, event planning and cross-team collaboration with our sales and operations departments as well as our external supplier network.
  • Supporting our new market; business development work in Australia working in collaboration with our in-country, luxury travel representation company, Numinous.
  • Supporting with the administration of third-party trade affiliations, listings and consortia memberships to include but not limited to Internova, Virtuoso, XO Private & the Adventure Travel Trade Association (ATTA).
  • Trade sales and marketing activity for destination organisations to include but not limited to supporting with any funding or grant applications, assisting with industry events attendance and helping to raise our general industry profile. Key stakeholders here include Visit Britain, Visit England, Visit Scotland & Tourism Ireland/Failte Ireland.
  • Trade website updates to include co creation & upload of any new trade docs and cross team content dev work with relevant sales & marketing teams.

How to Apply

We’re really keen to hear from you but we are equally keen to assess applications in a fair and equitable way based on the same criteria so it’s important that you follow the application process below to help us do this.

Please send us a blind CV* that doesn’t contain any identifying characteristics and a 1 page cover letter detailing the following:

  1. The role you are expressing interest in.
  2. The relevant experience you can bring to this role emphasising how you manage multiple tasks and multiple deadlines on a weekly basis
  3. How your prior experience will enhance the performance of our Business Development team and wider business

To informally discuss the position please call 01479 420 020 and ask to speak to Russell. Please email a PDF copy of your application to [email protected] for the attention of Karl. The closing date for applications is 1st October 2023. Anticipated start date is mid January 2024.

All applications will be auto-acknowledged upon receipt and then will be manually reviewed by the team. Interviews and appointment may happen for the right candidate before the closing date, so don’t hesitate to apply ASAP.

Diversity, equity and inclusion

Wilderness England and our associated businesses are committed to diversity through inclusive practices. We are looking to improve the diversity of our teams and believe firmly in the value of varied life experiences, backgrounds and cultures in our workplace.

We welcome and encourage diverse applicants for this position and will consider all applicants regardless of age, race, religion, gender identity, sexual orientation, health conditions, impairments or other characteristics.

View Full Job Description

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