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Operations Coordinator

Our operations team needs you

The Operations Coordinator will play a pivotal role in the company, ensuring that our clients experience outstanding adventures through the considered and precise logistics on any given trip departure.

In Brief:

  • Role – Operations Coordinator
  • Location – TBC but likely Kendal area or England
  • Type – Full time
  • Office Time – 95% In the field – 5%
  • Salary – £19,500-£24,500 per annum dependent on experience

We’re looking for someone who

  • Has experience in operations/admin roles, ideally in the travel & tourism industry
  • Is competent in the use of CRM systems, like Salesforce as well as Google Apps and Mac applications
  • Has experience of the activities we offer although no need to be highly skilled in these activities, we’ll leave that to our guides
  • Knows their way around England and can confidently describe it – knowledge of Wales & Scotland is also great to have but not essential
  • Is committed to sustainability and is an advocate for wild places and our planet

Your responsibilities will primarily include

  • Making reservations with accommodation, transport and other service providers to fulfil the overall departure logistics for our clients
  • Reacting to guide/client requests arising before or during trip departures to ensure a seamless travel experience
  • Improvement of existing itineraries to ensure they remain of the highest quality and logistically balanced for the benefit of our clients and guides
  • Ensuring communications with partners and suppliers are effectively managed to ensure we build positive relationships with hotels, guest houses and activity providers

How to Apply

We’re really keen to hear from you so please send us your CV and a one page cover letter detailing the following:

  1. The role you are applying for
  2. The relevant experience you can bring to this role emphasising how you manage multiple tasks and multiple deadlines on a weekly basis
  3. How your prior experience will enhance the performance of our operations team and wider business
  4. What motivates you to manage the trip logistics for up to 100 trip departures in a season?

To informally discuss the position please call 01768 721210 and ask to speak to Matt.  Applications close Sunday 14th August 2022, however, we encourage you to not delay your application as we will close applications early if the right person is identified. Please email a PDF copy of your application to [email protected] for the attention of Karl. All applications will be auto-acknowledged in brief upon receipt.

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