Pre-Trip Service
I would have appreciated a map. I expected to get one on the trip at least, but no. It's not that hard to put something together so people can visualize the trip before signing up. You can have a disclaimer that your actual route may vary, etc. Please! TEAM WILDERNESS RESPONSE: Thanks for your feedback. As this is a fully guided trip, we don't supply individual maps. Instead, on the first and following evenings of the adventure, there’s an opportunity for the group to sit down with the guide to chat about the trail ahead and see it visually represented on an OS map. This allows everyone to possess a good sense of what the overall adventure looks like, as well as the day-to-day.
Trip Comments
Well organized, enjoyable, memorable.
Accommodation & Food
Some of it was amazing. But when it was not, it was quite bad. I am not alone in being given a room that was extremely small and had nowhere to place luggage. I asked to have some furniture removed to make floor space for a bag. Do NOT use room #2 at The Black Swan. I suffered that tiny room and its tiny bathroom for 3 nights! This happened to others in other facilities - we learned the "trick" of asking for furniture to be removed to create more space - but that shouldn't be necessary! Also, you might ask whether people want a bathtub. Some people didn't care, but I really appreciated when I did have one to soak my sore muscles and tired feet. TEAM WILDERNESS RESPONSE: We always aim for our accommodation to be comfy, cosy and relaxing. We’re glad you found most of it so, however, apologise that the others didn't meet your expectations. Accommodation options on long distance trails can sometimes be tricky, there is high demand and because of their remote nature, options can be limited. We always encourage our guests to communicate with our guides and local staff to make sure their stays are as enjoyable as possible. I empathise with the joys of having a bathtub! If this is something we can accommodate during our trips, we are always happy to try and do so, however this is best done ahead of time so we have time to place a request on your booking.
Your Guide
Great team. Taxis and other timing was impressive. They were responsive to the group and individual needs as much as possible.
The Bottom Line
I plan to do another trip with you, so please know that up front. The trip felt rushed, but I have few suggestions about how to maintain the good walking route and also provide a bit more time. I understand it's a challenge. There might be some road walking that could be eliminated. (It was good to cut out the final few miles to Ennerdale Bridge on the first day of walking, for example.) I wish there had been a bit more time, even 15-20 minutes, at various historical sites and villages with interesting shops and local flavor. And a bit more time to relax or explore before dinner. The dinners ("supper?") were often disappointing for me because I had such an appetite after all that walking but such limited choices. When there is the same fixed list of choices for 2-3 nights it's not pleasant. BUT, again, it was a great trip and I look forward to another walking adventure. Keep up the great work you do! Thank you for such a wonderful adventure. TEAM WILDERNESS RESPONSE: We would love to have you join us on another adventure –thanks again for all your feedback and we look forwards to welcoming you back in the future.